Clients Services Coordinator, Full Time

Clients Services Coordinator, Full Time

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Historical Information Gatherers (HIG) seeks a full-time Client Services Coordinator based in our Hopkins, Minnesota office.
HIG provides environmental professionals with data needed to understand past property uses and determine current environmental risk. HIG’s products and services include historical maps, aerial photography, city directory research, title research services, environmental database reports and local property record reviews.

*After initial training, this position can be a work-from-home position for the next few months due to COVID-19. This would require the candidate to have an appropriate home office with high-speed internet service.

Job Description

Client Services Coordinators (CSCs) interact with our clients regarding orders for historical property data and research services. CSCs communicate with our clients, the HIG Production Group, and our data vendors and re-sellers to help the Production Group ensure orders all completed correctly and on time. CSCs communicate with our clients and fellow employees by telephone, video conference and via email; therefore, strong communication skills are a must.

Primary Duties

  • Process incoming and outgoing orders, create invoices for completed orders and set up new client accounts.
  • Order products/services from vendors and subcontractors.
  • Answer client questions regarding orders and provide information about our services to prospective clients.
  • Interact with clients who need custom research and provide clients with quotes.
  • Communicate with Production Group Manager and Researcher to help ensure each order is properly customized and delivered on time.

Schedule

  • Average 40 hours/week; Monday – Friday / 10:30 am – 6:30 pm (includes 30 minutes of break time)

Required Qualifications

  • Ability and desire to work in a collaborative team environment.
  • Outstanding attention to detail and strong data entry and general computer skills.
  • Customer service experience, including excellent verbal and written English communication skills.
  • Experience using MS Office, Adobe, file sharing systems, and various internet mapping systems.
  • Ability to prioritize and quickly reply to multiple requests for information from clients, co-workers and supervisors each day.

Desired Qualifications

  • Experience using ArcGIS.
  • Experience with MS Access.
  • Degree in GIS, Geography, Environmental Studies or another similar field.
  • Experience conducting or supporting environmental due diligence services.
  • Ability to work from a suitable home office space with a high-speed internet connection.

Compensation

Salary range $36 – $45K depending on level of experience and desired qualifications. Benefits include Paid Time Off (PTO), paid holidays, retirement plan with employer contribution and health insurance reimbursement plan.

To Apply – Email your résumé and cover letter to emilyf@historicalinfo.com. HIG is an Equal Opportunity Employer.

Please note – HIG is a Dog Friendly office!

For more information about HIG, please visit http://www.historicalinfo.com

ASTM Update – October 2018

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Article by Jeri Massengill, CEO

During the Week of October 22, hundreds of environmental professionals, attorneys, regulators, lenders and other stakeholders met in Washington DC to work on new and existing ASTM standards. We also held out-reach and brain-storming sessions to determine how ASTM can work with U.S. EPA to help address the multiple challenges with PFAS contamination.

As many of you due diligence professionals know, the E1527-13 Phase I ESA Standard is currently under review and revision.  Since this is such a big effort, the Phase I ESA Task Group breaks into focus groups that each work on a specific part of the standard, then bring suggested changes to the full Task Group for discussion.  Over the next 18 months, suggested revisions will be debated and discussed, then balloted three or four times until ASTM members eventually reach consensus on all the changes. A list of some of the focus areas we are currently addressing is below.

  1. Revision of environmental database names and categories
  2. Revision of suggested Table of Contents
  3. Revisions to Limitations/Data Gaps language
  4. Revision of reasonable time to acquire data
  5. Address non-liquid PCBs and Diffuse Anthropogenic Pollution
  6. Adjoining vs. adjacent terminology/definitions
  7. REC definition revisions and examples
  8. HREC/CREC simplified definitions
  9. Revise and strengthen search methodology language for AULs
  10. Phase I report shelf-life
  11. Site visit documentation
  12. Update and strengthen historical property research language
  13. Business Environmental Risk – New definition
  14. Clarify the meaning of “de minimis”
  15. Add continuing obligations appendix
  16. Revise Findings and Conclusions section and create new “Findings” definition

If you want to get involved or want more information about ASTM, please reach out to me at jerim@historicalinfo.com.

Jeri Massengill, CEO – Historical Information Gatherers and ASTM E50.02 Subcommittee Chair

 

 

Temporary Full Time Digital Imaging Specialist

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To Apply:

https://www.indeedjobs.com/historical-information-gatherers/_hl/en_US

Job Summary

Historical Information Gatherers (HIG) has been contracted to digitize books that will take 6-12 weeks to complete the job. The Temporary Digital Imaging Specialist will scan pages and edit/process raw images using a variety of equipment and software. These projects sometimes involve the handling of unusual, rare, or fragile materials. Attention to detail and efficiency are important aspects of this position.

The first 5-8 weeks of the work will occur in downtown Minneapolis. Once the scanning work is finished in downtown Minneapolis, the job will move to our Hopkins, MN location, until finished.

Start Date & Hours

Training will be May 10th & 11th, 2018 in our Hopkins office (8:30am-5pm). The job will move to downtown Minneapolis on May 14th and occur M-F 7am-4pm. Once finished at the downtown location, the job will then be M-F 8 or 8:30 to 4:30 or 5 (8 hours) in our Hopkins office.

Required Qualifications

  • Outstanding attention to detail and strong general computer skills
  • Ability to work with others in a team environment
  • Capable of performing repetitive tasks
  • Dependable transportation

Desired Qualifications

  • Experience with document scanning or photography
  • Familiarity with historical documents such as maps, property records, aerial photography and city directories
  • Experience with image editing software such as Photoshop, Capture One, and IrfanView

Note: Dog on premises at main office. Job will require repetition and some lifting. Must have reliable transportation.

About HIG

Historical Information Gatherers, Inc. provides environmental risk data used to assess past property uses and determine environmental risk for properties nationwide. Our products and services include historical maps, aerial photography, city directory research, local property record reviews, environmental database reports and specialized title research services. www.historicalinfo.com

ASTM Update – May 2018

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Article by Jeri Massengill, CEO

I am glad to report we had great attendance at the recent ASTM E50.02 Subcommittee meetings held last October and again early last month in San Diego.  Why did we have a great turnout?

  • Outreach by ASTM Task Group Chairs and Officers to recruit new members.
  • Discussions have started on revisions to E1527 – Phase I Environmental Site Assessment Standard.
  • The E50 Social! A fun get-together to network with colleagues, meet new ASTM members, and exchange ideas over drinks and appetizers.

Did you know?
There are 13 ASTM standards and 2 proposed standards that fall under the E50.02 Subcommittee on Real Estate Assessment and Management.

Consider helping update an existing standard or help create a new one in your area of expertise. You will learn from other professionals and have the chance to gain valuable leadership experience.

D5746-16 Standard Classification of Environmental Condition of Property Area Types for Defense Base Closure and Realignment Facilities

D6008-14 Standard Practice for Conducting Environmental Baseline Surveys

E1527-13 Standard Practice for Environmental Site Assessments: Phase I Environmental Site Assessment Process

E1528-14 Standard Practice for Limited Environmental Due Diligence: Transaction Screen Process

E1903-11 Standard Practice for Environmental Site Assessments: Phase II Environmental Site Assessment Process

E2018-15 Standard Guide for Property Condition Assessments: Baseline Property Condition Assessment Process

E2091-11 Standard Guide for Use of Activity and Use Limitations, Including Institutional and Engineering Controls

 

E2247-16 Standard Practice for Environmental Site Assessments: Phase I Environmental Site Assessment Process for Forestland or Rural Property

E2600-15 Standard Guide for Vapor Encroachment Screening on Property Involved in Real Estate Transactions

E2790-11 Standard Guide for Identifying and Complying With Continuing Obligations

E2797-15 Standard Practice for Building Energy Performance Assessment for a Building Involved in a Real Estate Transaction

E2993-16 Standard Guide for Evaluating Potential Hazard as a Result of Methane in the Vadose Zone

E3026-15 Standard Guide for Readily Observable Moisture Affected Materials and Conditions Conducive to Elevated Moisture in Commercial Buildings: Visual Moisture Assessment Process

Proposed new standard: Accessibility Facility Assessments for Private Non-transient Housing

Proposed new standard:
Building Energy Performance Evaluation for Commercial Real Estate Transactions

Click here for ASTM membership information and let me know if you have any questions about getting involved.

Jeri Massengill – ASTM E50.02 Subcommittee Chair
jerim@historicalinfo.com / 952-457-5751

Paid, Full-Time Research/GIS Internships at HIG

Paid, Full-Time Research/GIS Internships at HIG

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Historical Information Gatherers (HIG) is looking to fill two, full-time internship positions in our Hopkins, MN office. The selected interns will work within our Production Group to conduct research and create customized files of historical data and imagery for specific locations in the U.S. for delivery to our clients. Candidates must live in the Twin Cities metro area to be considered for this position so that they can work in our Hopkins office during the initial training period. After initial training, working from home is an option if the intern has a suitable home office arrangement with high-speed internet access. After approximately 2 months, Interns who have met or exceeded training, teamwork and production goals may be offered a permanent full-time position with HIG. Please note – HIG is a dog-friendly office!

Job Description – Tasks you may learn to perform during the training period include:

  • Locating data within our internal digital libraries and/or ordering needed data from HIG’s remote researches or suppliers.
  • Using ArcGIS software to produce sets of aerial photography and historical maps.
  • Conducting city directory research and creating a variety of digital deliverables based on the data compiled.

Schedule – Internship schedule is 8 hours day (40 hours week) Monday – Friday. Likely start during training between 8 and 9 am in Hopkins office.

Required Qualifications

  • Ability and desire to work with others in a fast-paced, team environment.
  • Good English communication skills and outstanding attention to detail.
  • Enjoys performing research and takes pride in providing accurate and complete deliverables.
  • Recent college graduates with ArcGIS course-work or at least one year of work-related experience with ArcGIS software.
  • Strong proficiency with Adobe Acrobat and graphics software.
  • Must be reliable, dependable and provide consistent attendance; must have reliable transportation to HIG’s office in Hopkins for training.

Desired Qualifications

  • Familiarity with historical documents including aerial photography, maps, property records and city directories.
  • Recent college graduates with ArcGIS course-work or candidates with one year or more of ArcGIS experience in a professional work setting are preferred.

Compensation – Internship pay rate is $16/hour. Permanent positions typically have a beginning annual salary of $34, 000 -$36,000/year.

To Apply – Email your résumé and cover letter to emilyf@historicalinfo.com. Applicants demonstrating the required qualifications will receive a timely reply. HIG is an Equal Opportunity Employer.

On the Road with Rich Townsend – November 2017

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Article by Rich Townsend, Director of Business Development

Having spent most of my career working for consulting firms in various business development and marketing roles, it has been an interesting year having the opportunity to meet so many consultants throughout the country in my role as Director of Business Development for HIG.

Whether it’s the office of a large multi-national firm or a small company in the basement of the owner’s home, most of the people I meet enjoy their work and that makes it equally enjoyable for me in my position.

In addition to in-person meetings, I have also had the chance to travel to meet many new consultants at conferences in different states. For those of you who don’t have the opportunity to get out, here are some key highlights:

Groundwater Association of California (GRA) Annual Conference – Sacramento, CA – the main focus of the sessions involved the new Sustainable Groundwater Management Act (SGMA) which requires that each basin develop its own groundwater sustainability plan including management of both groundwater quantity and quality.

Northwest Environmental Business Council (NEBC) Remediation Conference – Tacoma, WA –like many remediation conferences, this highlighted new technologies, case studies, etc. The one huge takeaway however, was the fact that brownfield redevelopment is very hot in the Puget Sound area. The main driver is that there is so much competition for highly valued in-fill sites that developers in Seattle, sometimes up to a dozen, are competing for prized properties. In some cases buyers are willing to take on the potential environmental liability on the site in order to acquire the property.

Association of Environmental and Health Sciences (AEHS) Fall Conference, Amherst, MA – PFAS and more PFAS was the topic here. For those not aware, PFAS stands for per- and polyfluoroalkyl substances, which are commonly found in fire retardant chemicals. There is still a lot to learn about how these emerging contaminants impact the environment, and they are yet another hazardous substance that may need to be accounted for in the due diligence process.  On a positive note, the keynote luncheon speaker was Gina McCarthy, the former US EPA Administrator. She gave an honest but uplifting message on the challenge that all of us have to keep up the fight for science as the driver for making future policy decisions.

Let HIG help you!

With all of these issues, HIG can be your go-to historical information provider.  Most previously unknown environmental concerns identified during the due diligence process are discovered when consultants are provided with high quality historical data that allows for proper identification of past property uses.  HIG’s historical aerials and fire insurance maps make it easier for you to see where potentially hazardous substances were stored. Combine these images with the best city directory research in the business, and you will be able to best protect your client from future environmental liability concerns.

ASTM Update: Public comments expected to delay AAI reference to current Phase I Standard for Forestland and Rural Properties

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August 1, 2017 – Public comments expected to delay AAI reference to current Phase I Standard for Forestland and Rural Properties

This past June, the U.S. Environmental Protection Agency proposed an amendment to the Standards and Practices for All Appropriate Inquiries (AAI) under CERCLA to update the existing reference to ASTM International’s Phase I Environmental Site Assessment Process for Forestland or Rural Property. This amendment was issued as a Direct Final Rule that would have taken effect in mid-September if no adverse comments were received prior to the July 20 deadline for public comments.

After two public comments were received prior to the deadline, we reached out to EPA representative Patricia Overmeyer of the Office of Brownfields and Land Revitalization. Ms. Overmeyer noted that EPA would most likely withdraw the rule, and then take some time to decide how to address the comments received. After that process, EPA could presumably move forward with a new direct final rule. The timetable for these EPA next steps was unknown at the time of HIG Insight publication.

Background Information: AAI currently states that two ASTM Standards can be used to satisfy the statutory requirements for conducting all appropriate inquiries under the Comprehensive Environmental Response, Compensation and Liability Act (CERCLA); ASTM E2247 Standard Practice for Environmental Site Assessments: Phase I Environmental Site Assessment Process for Forestland or Rural Property and the more well-known E1527-13 Standard Practice for Environmental Site Assessments: Phase I Environmental Site Assessment Process. An ASTM Task Group updated the “Phase I for Rural Properties” over an approximate three year period with input from many professionals who use the standard and other stakeholders. The updated standard is designated E2247-16 as it was published by ASTM in December of 2016. 

The publication of the revised standard, and ASTM’s request to EPA that it be referenced in AAI, coincided with a new administration that wanted time to review policies and pending regulations. By June of this year, EPA had completed review of the updated standard and found no significant differences between the regulatory requirements in the All Appropriate Inquiries Rule and E2247-16, and the Direct Final Rule for an amendment to AAI was issued. The Direct Final Rule, supporting documents, and the comments received may all be found on the government’s website for Proposed Rules and Notices from the Federal Register at https://www.regulations.gov/docket?D=EPA-HQ-OLEM-2016-0786

ASTM Update – November 2017

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Article by Jeri Massengill, CEO

I am glad to report that attendance was up at the recent ASTM E50.02 Subcommittee meetings held in October.  Why did we have a great turnout?

  • Outreach by our hard working ASTM Task Group Chairs and Officers to recruit new members and encourage current members to become more active.
  • Discussions have begun regarding possible revisions to the extensively used E1527 Phase I Environmental Site Assessment Standard.
  • The E50 Social – A fun get-together with ASTM colleagues to relax and exchange ideas over drinks and appetizers.
  • The New Orleans Experience – Great food, music and people watching make for a great diversion after a long day in ASTM meetings!

Did you know?
These ASTM standards and standard guides fall under the
E50.02 Subcommittee on Real Estate Assessment and Management

D5746-16 Standard Classification of Environmental Condition of Property Area Types for Defense Base Closure and Realignment Facilities

D6008-14 Standard Practice for Conducting Environmental Baseline Surveys

E1527-13 Standard Practice for Environmental Site Assessments: Phase I Environmental Site Assessment Process

E1528-14 Standard Practice for Limited Environmental Due Diligence: Transaction Screen Process

E1903-11 Standard Practice for Environmental Site Assessments: Phase II Environmental Site Assessment Process

E2018-15 Standard Guide for Property Condition Assessments: Baseline Property Condition Assessment Process

E2091-11 Standard Guide for Use of Activity and Use Limitations, Including Institutional and Engineering Controls

E2247-16 Standard Practice for Environmental Site Assessments: Phase I Environmental Site Assessment Process for Forestland or Rural Property

E2600-15 Standard Guide for Vapor Encroachment Screening on Property Involved in Real Estate Transactions

E2790-11 Standard Guide for Identifying and Complying With Continuing Obligations

E2797-15 Standard Practice for Building Energy Performance Assessment for a Building Involved in a Real Estate Transaction

E2993-16 Standard Guide for Evaluating Potential Hazard as a Result of Methane in the Vadose Zone

E3026-15 Standard Guide for Readily Observable Moisture Affected Materials and Conditions Conducive to Elevated Moisture in Commercial Buildings: Visual Moisture Assessment Process

Proposed new standard: Accessibility Facility Assessments for Private Non-transient Housing

I look forward to another well attended ASTM Committee Week next April in San Diego.  Click here for ASTM membership information and let me know if you have any questions about getting involved.

Jeri Massengill – ASTM E50.02 Subcommittee Chair
jerim@historicalinfo.com / 952-457-5751 office